Please note that the official working days in Professor Store are all the week days
Our first mission is to provide you with the best online shopping experience, so we have made the shipping and delivery process easier for you because your convenience is our priority.
Professor Store delivers your orders through the aramex company , and other delivery companies or individuals may be used at peak times to confirm your service and deliver your orders in a timely manner for you.
Professor Store delivery method is to deliver on the same day in jeddah and 4 days of working, with the option for you to choose the time that suits you for delivery at any time during the day.
In case of urgent orders, please contact our customer service and we will do our best to assist you
Your signature on the invoice copy will be required to confirm your receipt of the products as indicated on the invoice. The order will be delivered to the address registered in the order, and the signature of any person present at this address is considered your receipt of the order
In the event that we reach the registered address and no one is present at this address, please contact the customer service to determine another time for delivery, and the company will not be responsible for any request that passes the 14 days from the first date of delivery of the order. Note that if you are not present at the agreed time for delivery twice, an additional delivery fee will be charged after that.
Delivery fees will be listed on the order completion page according to the city in which you are residing
We offer daily delivery of orders until 1 am
Important information about delivery
Professor Store We guarantee the safety of the order from theft and damage from the moment it leaves the store until the moment of delivery. Professor Store is not responsible for the product after delivery
Shipped by Aramex
The guide uses the approximate delivery time starting from the moment the order is dispatched. Professor Store is not responsible for any delay that may occur due to the fees payment procedures by the applicant.
Adding a fee to the shipping cost of the order in the event that the place of delivery is located within a remote area
In the event that you wish to cancel your order and replace it, please go to the return policy page and follow the steps mentioned there
Please note that if your order has already been sent and you wish to cancel it, you must wait until it reaches you and then follow the return procedures